Pistolo Casino Terms & Conditions

1. General terms and eligibility

These Terms & Conditions govern your use of the Pistolo Casino website, account services, games, promotions and related features. They form a binding agreement between you and the operator of the website. If you do not agree with any part of these terms, you should not access the website or use its services.

You must be legally permitted to participate in online gambling in the place where you are located. You are responsible for checking the laws that apply to you before registering or playing. Pistolo Casino does not invite people to use the website where online gambling is prohibited or restricted. Access may be unavailable in some locations, and technical measures may be used to prevent access from certain jurisdictions.

You must meet the applicable minimum legal age for online gambling. Pistolo Casino may request evidence of age and identity at any time. An account may be suspended or closed if required information is not provided, cannot be verified, or indicates that the account holder is not eligible to use the services.

• You must provide accurate, current and complete information when registering.
• You must update your details if they change.
• You may only create and use an account for yourself unless expressly permitted otherwise.
• You must not sell, transfer, lend or share your account with another person.
• You must keep your login details confidential and notify the website if you believe they have been compromised.
• You must not use the website for unlawful, fraudulent or dishonest activity.

You are responsible for activity carried out through your account unless you have promptly reported unauthorised access and the issue was not caused by your failure to protect your credentials. Pistolo Casino may carry out identity, age, payment and security checks before or after account access is provided.

2. Accounts, funds and transactions

Only one personal account may generally be used by each player. If more than one account is created, or if an account is created to avoid a restriction, limit, suspension or other control, Pistolo Casino may review the accounts and take appropriate action. This may include closing accounts, cancelling transactions or withholding activity connected with a breach of these terms, subject to applicable law.

You may only deposit funds using a payment method that belongs to you or that you are authorised to use. Payments may be subject to checks by the payment provider and by Pistolo Casino. Deposits must not be made using funds obtained unlawfully or funds that you cannot afford to lose. You should review the available payment information before making a transaction, as processing arrangements may differ between methods.

Account balances are intended for participation in the website's services and are not a bank account. No interest is paid on balances unless expressly stated. You should not use the account to transfer funds to another person or for any commercial, investment or money-laundering purpose.

Withdrawal requests may require account verification and may be subject to applicable payment rules, security reviews and any relevant game or promotion conditions. Pistolo Casino may return funds through an appropriate payment method and may request further information where necessary. You remain responsible for any taxes, duties or reporting obligations that may apply to you.

If a payment is reversed, rejected, charged back or otherwise disputed without a valid reason, you may be responsible for the resulting costs and losses. Pistolo Casino may restrict account access while a payment issue or security review is being investigated. Where an obvious error affects a balance, stake or result, the error may be corrected and the affected transaction may be cancelled or adjusted.

3. Games, promotions and acceptable use

Games must be played in accordance with the instructions and rules shown on the website. A game result is determined by the relevant game system and recorded information, subject to correction of a technical or obvious error. If a game is interrupted, Pistolo Casino may restore the relevant round, void the affected play or take another reasonable action consistent with the applicable rules.

Promotions, bonuses, tournaments and other offers may have separate terms. Those terms may set out eligibility requirements, participation periods, contribution rules, wagering requirements, maximum values, excluded games, withdrawal conditions or other restrictions. You should read the specific offer terms before opting in. If promotional terms conflict with these general terms, the specific terms will usually apply to that offer.

• You must not use software, devices or techniques designed to manipulate a game or website feature.
• You must not exploit a fault, vulnerability, pricing error or technical malfunction.
• You must not use automated scripts, bots or other tools to access or interact with the website unless expressly authorised.
• You must not interfere with the security, operation or availability of the website.
• You must not engage in collusion, fraudulent play, bonus abuse or any other unfair conduct.
• You must not upload or transmit material that is unlawful, harmful, threatening, abusive or misleading.

Pistolo Casino may investigate suspected misuse and may suspend access while an investigation is in progress. Any action taken will be subject to applicable law and relevant consumer protections. Nothing in these terms is intended to exclude a right or remedy that cannot lawfully be excluded.

The website may contain links to services operated by third parties. Those services may have their own terms, privacy notices and availability arrangements. Pistolo Casino is not responsible for content or services outside its reasonable control, and you should consider the relevant third-party conditions before using them.

4. Suspension, responsible gambling and legal information

Pistolo Casino may limit, suspend or close an account where it reasonably considers this necessary for security, verification, legal, responsible gambling or operational reasons. This may also occur where these terms have been breached or where activity may expose the website or another person to risk. You may request information about the general reason for an account decision, subject to legal, security and privacy restrictions.

You should only gamble for entertainment and within an affordable budget. Gambling can involve financial loss and may become harmful for some people. If gambling is no longer enjoyable, if you are chasing losses, borrowing to play, hiding your activity or finding it difficult to stop, take a break and seek independent support. Available account tools may include deposit controls, time reminders, cooling-off options, self-exclusion and other restrictions. The availability and operation of these tools may vary, so you should review the responsible gambling information on the website.

The website is provided with reasonable care, but access may be interrupted by maintenance, communications failures, equipment problems, third-party services or events outside reasonable control. Pistolo Casino does not guarantee that the website will always be available, error-free or suitable for every device. You are responsible for maintaining a secure device, suitable internet connection and current security software.

To the extent permitted by law, Pistolo Casino is not responsible for loss caused by your misuse of the website, inaccurate information supplied by you, unauthorised access resulting from failure to protect your credentials, or events outside reasonable control. These terms do not limit liability or consumer rights where doing so would be unlawful.

Pistolo Casino may update these Terms & Conditions when necessary, including to reflect changes to the website, services, law or security requirements. The updated version will be made available on the website and will apply from the stated effective date. You should review the terms regularly. Continued use after an update indicates acceptance of the revised terms, unless applicable law requires another form of consent.

These terms are governed by the laws and dispute processes that apply to the relevant service and your location, subject to any mandatory rights available to Australian consumers. If you have a question or complaint, use the support channel made available on the website and provide enough information for the matter to be reviewed. Nothing in these terms prevents you from contacting an appropriate regulator, dispute resolution body or consumer protection service where you are entitled to do so.