Cookies Policy

1. What cookies are

Cookies are small text files or similar data files that may be stored on your computer, tablet, mobile phone or another device when you visit a website. They allow a website to recognise a device or remember information about a visit. Cookies do not normally contain information that directly identifies you, such as your name or contact details. However, information collected through cookies may be combined with other information held about you and may therefore be treated as personal information under applicable privacy laws.

Pistolo Casino may also use technologies that perform a similar function to cookies. These can include pixels, tags, local storage, software development kits and other tools that help a website remember settings, understand how pages are used or deliver relevant communications. In this policy, the term “cookies” includes these similar technologies unless stated otherwise.

Some cookies are placed by Pistolo Casino, while others may be placed by third-party service providers that support website functionality, security, analytics, advertising or customer communications. The availability and use of particular cookies may change as the website, services and technical requirements develop.

How cookies are stored

A session cookie is generally removed when you close your browser. A persistent cookie may remain on your device for a set period or until you delete it. The period for which a cookie remains may vary according to its purpose. Some cookies may be used only while you are logged in, while others may help remember your preferences between visits.

2. Why we use cookies

Cookies can help Pistolo Casino provide a secure, functional and easier-to-use website. They may be used for the following purposes:

• Essential operation: to allow pages, account areas and core website features to work as intended.
• Account and session management: to help maintain a secure session, remember when you are signed in and support actions carried out during a visit.
• Security and fraud prevention: to help identify unusual activity, protect accounts, reduce misuse and support the integrity of the website and gaming services.
• Preferences: to remember choices such as language, display settings, consent preferences or other options selected during a visit.
• Performance: to understand whether pages load correctly and to identify technical issues that may affect usability.
• Analytics: to collect information about how visitors use the website, such as which pages are viewed, how visitors move through the site and whether content is useful.
• Marketing and advertising: where permitted and where applicable, to help measure campaigns, limit repeated advertising or present information that may be more relevant to a visitor.
• Responsible service support: to help operate tools, notices or account features designed to support safer and more informed participation in online gambling.

Cookies do not determine whether you can gamble, guarantee an outcome or change the rules of a game. They cannot make a game more likely to produce a particular result. Account eligibility, access to services and the availability of games or promotions may be subject to separate requirements set out in the relevant website terms.

Information that may be collected

Depending on the type of cookie and your settings, information may include your device type, browser type, operating system, approximate location, IP address, pages visited, links selected, session times, referring website and actions taken on the website. Technical information may also be used to identify errors, maintain service quality and protect the website. Pistolo Casino aims to use information collected through cookies for legitimate and clearly explained purposes, in line with applicable privacy requirements.

Where cookies are used for analytics, advertising or other non-essential purposes, Pistolo Casino may request your consent where this is required. Essential cookies may continue to operate because they are needed to provide a feature or service requested by you, maintain security or operate the website.

3. Cookie categories and third-party services

The cookies used on the website may be grouped into broad categories. The names, providers, purposes and retention periods of individual cookies may vary, so the cookie notice or preference tool displayed on the website may contain the most current information.

• Strictly necessary cookies: these support essential functions, security, account access and basic navigation. They generally cannot be disabled through the website preference tool because the website may not operate properly without them.
• Functional cookies: these remember selected settings and help provide features requested by you. Disabling them may mean that some preferences need to be entered again.
• Analytics cookies: these help measure visits, page performance and general use of the website. They may be provided by Pistolo Casino or an approved analytics service.
• Advertising or measurement cookies: these may support campaign measurement, audience management or the delivery of relevant promotional content where permitted and applicable.
• Security and compliance technologies: these assist with account protection, fraud prevention, age and identity processes, technical monitoring and the detection of activity that may breach website rules.

Third-party providers may process information collected through their technologies in accordance with their own privacy policies. Pistolo Casino takes reasonable steps to work with appropriate service providers and expects them to handle information in accordance with applicable obligations. However, third-party websites and services are not controlled by Pistolo Casino. You should review their privacy information if you would like to understand how they use cookies or similar technologies.

Some services may process information outside Australia. Where this occurs, information will be handled in accordance with applicable privacy requirements and any relevant safeguards. The website may also include links or features provided by other organisations. Their use of cookies is governed by their own policies rather than this Cookies Policy.

Cookies and personal information

Cookie information may be linked to your account or other information when this is necessary to provide a service, maintain security, comply with legal obligations or respond to a request. Information collected through cookies may be used alongside account and device information for purposes described in the Privacy Policy. Pistolo Casino does not use cookies to bypass identity, age or account controls.

4. Managing your choices

When available, the website’s cookie banner or preference tool allows you to accept, reject or adjust certain categories of non-essential cookies. Your choices may be saved through a preference cookie. If you clear your browser data, use another device or browse in a different browser, you may need to set your preferences again.

You can also manage cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block future cookies or receive a notice before a cookie is stored. Instructions differ between browsers and devices, so you should consult the relevant browser provider for current guidance.

• Blocking all cookies may prevent account areas, security controls or other website features from working correctly.
• Deleting cookies may remove saved preferences and sign you out of services that use session cookies.
• Opting out of analytics or advertising cookies may not stop all advertising; it may instead make advertising less tailored or prevent some campaign measurements.
• Cookie controls are device and browser specific, so a choice made on one device may not apply elsewhere.
• Some website functions may require essential cookies even if you decline optional categories.

Updates to this policy

Pistolo Casino may update this Cookies Policy from time to time to reflect changes in technology, website features, service providers, legal requirements or the way cookies are used. The updated version will be made available on the website and will apply from the date shown or from the date it is published, as appropriate. You should review this page occasionally to remain informed about cookie practices.

Questions and privacy requests

If you have a question about this Cookies Policy, wish to understand how information is handled or want to make a privacy-related request, please use the contact or support options made available on the Pistolo Casino website. Do not include unnecessary sensitive information in a general enquiry. Requests may be subject to identity checks and other requirements intended to protect account security and personal information.

This policy explains the use of cookies only. It does not replace the Privacy Policy, Terms and Conditions, responsible gambling information or any other notices that apply to your use of the website. If there is an inconsistency between this policy and a specific legal notice, the relevant notice will apply to the extent required.